About Utilis BPO

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WHO WE ARE

Utilis BPO started its operations officially in 2017. It was established by a group of professionals from diverse backgrounds, who brought with them extensive diverse experience spread over decades.

 

This experience includes at least over a decade experience of providing back office center in contact center environment. Management team successfully led multiple remote teams operational at different parts of work, working with global clientele, having a special focus on North America, Europe and Middle East.

The management team at Utilis BPO identified the gap after being in the industry for decades, which very few companies were working to fill. Although the outsourcing industry has a massive supply of resources, if one country has resources with heavy accents, resources from another country aren’t smart enough, and are only good for entry level work.

 

Thus Utilis BPO was founded with a motto to fill this gap, by not only providing handpicked human resources to our clients but also ensuring that the highest level of ethics and commitment is retained.

 

Utilis BPO is established as an outsourced back office services provider, to serve a diversified range of clients, worldwide, supporting the entire customer life-cycle from front-office customer interaction to back-office reverse logistics.

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Utilis BPO supports the ecosystem of client’s business by providing a backup with robust marketing tech, skilled people and tools, that ensure trouble-free & seamless support for client’s office-based or offsite operations.

 

Utilis BPO has a tech-driven team of young professionals that create stories to enhance client’s brands to uncover eye-opening research backed business solutions. We provide a 360 data driven expertise for agile, efficient, cost-effective solutions with the highest quality.

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Why Us?

  • 10+ Years of Experience:

Our consistent partnership with progressive and ambitious businesses around the world has enabled them to stay ahead of the curve, and exceed competition and customer experience.

  • High Customer Retention Rate

Automating, reengineering and streamlining your complex operations whilst

  • 24/7 Support Without Additional Overheads

Responsive and efficient processes within your reach, at a fraction of cost.

  • Scalable Process

Exponential growth, documentation, executing and tracking business processes so you focus on your revenues.