It is vital for any business that is interested in growing its business by increasing the sales, to have outbound service.
Utilis BPO is a fast growing business process outsourcing services provider who helps businesses to increase their revenue and customer base by constantly staying connected with their customers, ensuring their satisfaction.
Utilis BPO is providing flexible and comprehensive back office outbound support solutions like:
Appointment Setting
B2B appointment scheduling for web conferences or demos
B2B appointment setting
B2C appointment setting
Call Back Support
Billing support
Information service
Sales support
Technical support
Validation and verification
Customer Retention Support
Connection building with customers
Consistent follow up with customers
Educating customers
Exception customer support
Feedback collection from customers
Market Analysis
Competitive analysis
Environmental analysis
Market segmentation
SWOT analysis
Target audience analysis
Market Research
Branding research
Competitor research
Customer research
Primary research
Product research
Qualitative research
Quantitative research
Secondary research
Lead Generation & Qualification
Appointment setting
Audiobooks and podcasts
Authority building by answering on Quora
Blog articles
Books & ebooks
Cold calling
Educational & instructional videos
Email outreach
Outbound connection requests on social media
Virtual summits
Webinars
Reminder & Welcome Calls
Follow up calls
Reminder calls
Wake-up calls
Welcome calls
Surveys & Feedback
Feedback gathering
Evaluative feedback
Interpretive feedback
Probing feedback
Supportive feedback
Understanding feedback
Surveys conducting
One to one interviews
Online surveys
Paper surveys
Telephonic surveys
Telemarketing & Upsells
There are two major categories of telemarketing. One is B2B (business-to-business) while the other is B2C (business-to-consumer). Some of the telemarketing services we offer are:
Agent-assisted automation
Autodialer
Automatic call distributor
Customer relationship management
Predictive dialing
Ringless voicemail
Robotic telemarketing
Win-Back Campaigns
Customer segmentation
Email campaign execution
Follow up
Why Us?
10+ Years of Experience:
Our consistent partnership with progressive and ambitious businesses around the world has enabled them to stay ahead of the curve, and exceed competition and customer experience.
High Customer Retention Rate
Automating, reengineering and streamlining your complex operations whilst
24/7 Support Without Additional Overheads
Responsive and efficient processes within your reach, at a fraction of cost.
Scalable Process
Exponential growth, documentation, executing and tracking business processes so you focus on your revenues.